FAQs

General FAQs

Can we have a private tour?

How many days per week do you open?

We open 7 days per week (7:00am – 9:00pm)

Is credit card payment accepted?

Yes it is.

Bike Tour FAQ

In what language will the tour be given?

The tour will be given in English.

Can I buy temple pass on the day of the tour or is it better to buy it in advance?

No worries about the temple pass, you can buy it on the day of the tour

How can I book?

You can book by email to contact@angkor-cycling-tour.com WhatsApp (012644241) LINE (ID: angkorcyclingtour) WeChat (012644241) Facebook (FB page: Angkor Cycling Tour)

How can i make a payment to you ?

You can pay on the of the tour

What is the cancellation policy?

We offer free cancellation if you cancel your booking at least 24 hours before the tour start time.

Is there any dress code for sacred places?

Angkor is an active spiritual site for Buddhists and citizens who engage in daily worship, prayer and meditation. Revealing clothes such as shorts and skirts above the knees and showing bare shoulders are prohibited in sacred palaces. Respectful dress is strongly encouraged in Angkor due to the respects towards our community.

Where we will meet for the tour?

We will pick you up from your hotel by car and take you to the ticket booth where you will buy your temple pass. We will continue to our visit at Angkor Wat and after breakfast there, we will start our bike ride to the other temples as per the tour program.

What do I have to bring?

Sunscreen, sunglasses, insect repellent, camera, etc.

What are the road conditions?

Flat, easy ride

What should I wear?

Comfortable cycling clothes (shirt covering your shoulders and pants below the knee for sacred places) with sandals, flip-flops, or lightweight shoes.

Can we have vegetarian food?

Yes, let us know and we can organize this for you

Bike Rental FAQ

Do you provide helmet, lock and a map?

-City bike: a lock, plus a map if the customer requests. -Other bikes: a lock, a helmet, plus a map if the customer requests.

How often are the bikes maintained?

We clean, lube, repair broken parts and check after every rental.

What are the deposit options for the bike rental?

One of the following choices: -passport -driving license -ID card -cash

Do you have delivery service?

Yes! Free of charge, except city bike.

What is the rental period?

From 7:00 AM to 9:00 PM

What if I wish to start earlier than 7:00 AM, for example to see the sunrise?

To see the sunrise, you can pick up the bike the evening of the day before without any extra charge.